Payments

No payment before a clear, approved scope.

Clarivo uses an invoice-first process. Verified payment details are supplied after deliverables, timing, responsibilities, exclusions and fees have been agreed in writing.

Payment sequence

Agreement before transaction.

01

Scope

Agree deliverables, timing, review, exclusions, ownership and publication terms.

02

Approve

Accept the quotation or engagement document through the stated route.

03

Invoice

Receive an official invoice with amount, currency, due date and unique reference.

04

Verify

Confirm that the payment identity and reference match the approved invoice.

05

Receipt

Keep the provider confirmation and receive acknowledgement from Clarivo.

Available routes

Payment details stay off the public website.

This protects clients from copied numbers, altered codes and social-engineering attempts. The invoice is the authoritative payment record.

Uganda

MTN MoMoPay

A verified merchant code may be supplied on the invoice. The client uses the official MoMoPay process and the invoice reference. Clarivo never asks for the client’s PIN.

Uganda

Airtel Money Pay

A verified merchant ID may be supplied on the invoice. The payment reference should match the Clarivo invoice or agreed project code.

Local & regional

Bank transfer

Verified account name, bank details, currency, fees and reference are supplied on the approved invoice when this route is available.

International

International transfer

An appropriate USD or other agreed route may be supplied for international clients. Exchange, intermediary and receiving fees are agreed during scoping.

Payment safety

Pause when details change.

  • Verify any changed payment instruction using a previously trusted contact route.
  • Check the invoiced identity, amount, currency and reference before confirmation.
  • Do not send money to an unlisted personal number because of urgency or a chat message.
  • Never share a mobile-money PIN, bank password, card PIN or one-time password with Clarivo.
  • Keep the provider confirmation and report a mismatch immediately.

Questions

Payment FAQs

Can I pay before the project is scoped?

No. Clarivo first confirms that the assignment is a responsible fit and defines the deliverables, timing, exclusions and fee.

Why is there no merchant number on this page?

Public numbers can be copied or altered in fraudulent messages. The approved invoice provides the verified payment identity and reference.

Will I receive a receipt?

The payment provider supplies transaction confirmation. Clarivo acknowledges payment and records it against the invoice according to the agreed process.

Can fees change after work begins?

Only through a documented scope change accepted by both sides. Clarivo does not silently expand the scope or fee.

Request an invoice or quotation