1. Scope of this notice
This notice applies to visitors, potential clients, collaborators and other people who contact Clarivo through this website or the published email route. A separate project data-management or privacy arrangement may apply after an engagement is accepted.
2. Who is responsible
Clarivo Research & Evidence is responsible for the website enquiry process. The contracting identity for an accepted assignment is stated in its engagement document and invoice. Privacy enquiries may be sent to contact@clarivoresearch.tech.
3. Information we collect
The enquiry form asks for name, work email, organisation, country or time zone, service category, project problem, desired output, timing, budget band and a high-level description of data or ethics considerations. Basic technical logs may be created by GitHub Pages, DNS, email or security providers outside Clarivo’s direct control.
The site does not use Clarivo-installed advertising cookies, analytics trackers or behavioural profiles by default.
4. Why we use it
- to receive and respond to an enquiry;
- to assess project fit, competence, conflicts, ethics, privacy and timing;
- to prepare a scope, quotation, contract or invoice when requested;
- to protect the website and investigate misuse;
- to retain necessary professional, commercial or legal records.
5. Basis and fairness
Clarivo processes enquiry information because the person asks us to take steps toward a possible engagement, because communication is necessary for a legitimate and expected professional purpose, because consent is provided for a specific optional activity, or because a record is required by law. The correct legal basis must be confirmed for each processing activity and jurisdiction.
7. International processing
Static hosting, email and collaboration providers may process information outside Uganda. Before using a provider for sensitive or regulated work, Clarivo should assess the relevant contractual, security and international-transfer requirements. The public form must not be used for sensitive research data.
8. Retention
Unsuccessful or inactive enquiries are reviewed periodically and deleted when no longer necessary, subject to legitimate record, dispute, fraud-prevention, tax or legal needs. Accepted-project records follow the retention periods stated in the project agreement, data-management plan or applicable obligation.
9. Security
Clarivo uses data minimisation, access control, strong authentication, secure transfer where appropriate, backups and incident response proportionate to the information. No internet or email system is risk-free. Do not bypass the stated secure-transfer process.
10. Your choices and rights
Depending on the applicable law, a person may ask for access, correction, deletion, restriction, objection, portability or information about a decision. Requests may require identity verification and may be limited by lawful professional or record obligations. Concerns may also be taken to the relevant data-protection authority, including Uganda’s Personal Data Protection Office where applicable.
11. Changes and contact
Material changes will be dated on this page. Send a privacy concern using the published contact route and provide only enough information to identify the communication or record in question.